The illy experience comes complete with an unparalleled globalsupportnetwork, offering optimal technicalassistance, education and expertadvice on coffee preparation to consumers.
UNIVERSITÀ DEL CAFFÈ
The world’s most comprehensive coffee education program—a must for professionals—now also caters to consumers seeking to take their knowledge and love of coffee further. Top cafés, hotels, culinary schools, restaurants and cultural institutions around the globe play host to Università del caffè consumer courses, spanning coffee tasting and appreciation of complementary foods and beverages like fine teas and chocolates.
MACHINES SUPPORT
For service and repair of your Francis Francis espresso machine in the UnitedStates within the 1 yearwarrantyperiod, please email ffservice@illy.com or call 1-877-854-4141. For oldermachines email ffmachineservice@saporifineflavors.com or call 1-877-800-8048. For Francis Francis machines purchased in other countries, please click "Contact illy" in the red bar at the foot of your screen and select your country under "Customer Care".
FIND ILLY
The illyLocator puts you just clicks away from a placetoenjoyorbuyillycoffee and other products in more than140 countries.
Search results can be easily printed, e-mailed or shared via social networks.
And the illyLocatoriPhone and Androidapps puts the power to findillyrightin your hands, wherever you go.
GENERAL HELP
There’s a professional at the illycallcenter waiting to help you with advice on coffeepreparation, your illy machine and most any other related topic.
Click “ContactUs” on the red bar at the bottom of the screen to locate the customerservicecenter for yourcountry.
