PRIVACY

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PRIVACE POLICY STATEMENT PURSUANT TO ARTICLE 13 OF THE ITALIAN DECREE 196/03, article 5 of the “Ley Orgánica 15/1999 del 13 diciembre de Protección de Datos de Carácter Personal”, article 19 of the “Bundesdatenschutzgesetz-German Federal Data Protection Act”, article 32 of the “Loi n. 78-17” dated 06/01/1978, article 33 of the “Wbp- Dutch Data Protection Act”.

illycaffè S.p.A. (hereinafter also referred to as the "Company", "illycaffè" or "illy") hereby informs you that it will process your personal data/the data of the company you represent that you have provided in the form or after filing your form for the purposes listed in the following paragraphs. illycaffè may only require and process data which are instrumental to achieve the aims of this privacy policy.

  1. Data may be processed on paper, manually, with IT and electronic means (therefore, illycaffè may file data both on paper and IT support). illycaffè has implemented safety measures to prevent any data loss, illegal use of data, misuse or unauthorised access. illycaffè will retain and processed data in compliance with its confidentiality requirements and with the applicable local provisions (in compliance with the principles of fairness, lawfulness, transparency, and confidentiality and the rights of those concerned) strictly in line with the aims of this privacy policy. illycaffè will process data exclusively to achieve the aims set forth in this privacy policy. Data will be filed at illycaffè S.p.A. offices in Europe (Italy, Spain, Germany, Holland) depending on the relevant request area and at the appointed data processors (as well as third parties who receive data as specified in point 4 of this privacy policy). Data will be entered in databases, including IT databases.
  2. illycaffè may process data for the following purposes
    A) to comply with your information request and to take any necessary actions to fulfil your request;
    B) illycaffè may also process data to comply with the requirements pursuant to the legislation in force, regulations or EU regulations and to assert or defend illycaffè rights in the relevant courts; in this framework, consent is not mandatory, as such processing may also occur without the consent of users pursuant to article 24, point a, f of the Legislative Decree 196/03, article 6 of the “Ley Orgánica 15/1999 del 13 diciembre de Protección de Datos de Carácter Personal”, article 4, point (2) of the “Bundesdatenschutzgesetz-German Federal Data Protection Act”, article 7 of the “Loi n. 78-17” dated 06/01/1978, article 23 of the “Wbp- Dutch Data Protection Act”.
  3. Provision of data for the purposes under point 2, letter A of the privacy policy is optional. However, should you not provide data marked with an asterisk, your request will not be fulfilled. Failure to provide other data will have no consequences, except that such data may not be used to fulfil your request. Data are provided on a voluntary basis for the aims specified in point 2, letter A of this privacy policy. However, should data not be provided, your request will not be fulfilled. Data specified in point 2, letter B of this privacy policy are necessary and, should these data not be provided, your request may not be fulfilled and any further relations may be truncated.
  4. illycaffè may disclose collected data pursuant to the privacy policy for the purpose described in point 2, letter A, above, to couriers/shippers as well as illycaffè France s.a.s., based in Paris, in rue du Quatre Septembre 19, (independent data controller pursuant to the French law), if your request concerns the French area and if it entails illycaffè France s.a.s. to contribute to your request. For the purposes of point 2, letter B, of this privacy policy, data will not be disclosed. For the purposes of point 2, letter B, of this privacy policy, illycaffè may disclose data to lawyers, solicitors, public authorities, the judiciary, the police, the post office (as the address is visible for the sending of any written material). illycaffè will only disclose data which are essential to achieve each of the aims of the privacy policy
  5. The data may be disclosed on behalf of illycaffè to all parties appointed as persons in charge of the processing by illycaffè (agents including outsourcers, area managers including outsourcers, administrative staff, legal staff, including outsourcers, marketing staff including outsourcers, staff in charge of the website including outsourcers, advisors including outsourcers – such as legal advisors, IT experts that may also perform the role of system administrators, quality service staff and staff in charge of the administration of the website – IT staff that may also perform the role of system administrators, external relations staff including outsourcers, mailing and enveloping staff including outsourcers and staff involved in the requests, including outsourcers – i.e. staff of the University of Coffee for the relevant information, marketing staff for commercial information, internal auditors, interns), to data processors (appointed by the Company), including outsourcers (such as enveloping and mailing companies, IT outsourcers, marketing companies and more in general consultants performing instrumental activities such as legal and communication advisors) as well as the Data Processor described in point 8 of this privacy policy. External data processors will process data either directly or through their providers which are in charge of data processing on behalf of illycaffè, performing the same tasks as data processors as well as the administration/maintenance of processors/servers of external data processors hosting illycaffè data. Data processors and providers in charge of processing will retain data insofar it is necessary to perform the tasks assigned by illycaffè by only performing the actions needed to implement such tasks.
  6. Data will be retained for the time required to achieve the aims of the processing and in compliance with the applicable regulations.
  7. The Data Controller is illycaffè S.p.A., having its registered office in via Flavia 110, Trieste, phone number +39.040.3890.111, fax number +39.040.3890.490, E-mail: infoprivacy@illy.com.
  8. The Data Processor that you may contact to exercise your rights –article 7 of Legislative Decree 196/03,  articles 15 and 16 of “Ley Orgánica 15/1999 del 13 diciembre de Protección de Datos de Carácter Personal”, article 20 of the “Bundesdatenschutzgesetz-German Federal Data Protection Act”, article 40 of the “Loi n. 78-17” dated 06/01/1978, articles 35 and 36 of the “Wbp- Dutch Data Protection Act” – and to obtain a complete and updated list of the other data processors is the IT Systems and Process Organisation Manager, domiciled for office at illycaffè S.p.A. (any notice in writing must be sent “to the attention of the Data Processor, the IT Systems and Process Organisation Manager”, with “privacy” as its subject). Any changes in the above data processor and any other updates of this privacy policy will be published in the "privacy policy" page of the website www.illy.com. Therefore, please visit the website, without prejudice for the option to require information also pursuant to article 9 of the Italian Legislative Decree n 196/03. Any query and request (including queries pursuant to article 7 of the Legislative Decree 196/03) on data processing may also be sent to “to the attention of the Data Processor, the IT Systems and Process Organisation Manager”.
  9. Please, note that, pursuant to article 7 of the Legislative Decree 196/2003, articles 15 and 16 of the “Ley Orgánica 16 del 15/1999 diciembre de Protección de Datos de Carácter Personal”, article 20 of the “Bundesdatenschutzgesetz-German Federal Data Protection Act”, article 40 of the “Loi n. 78-17” dated 06/01/1978, article 35 and 36 of the “Wbp- Dutch Data Protection Act”, some special rights are assigned to the holders of personal data. Rights are reported hereunder. Rights are the following:
    1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
    2. A data subject shall have the right to be informed
      1. of the source of the personal data;
      2. of the purposes and methods of the processing;
      3. of the logic applied to the processing, if the latter is carried out with the help of electronic means;
      4. of the identification data concerning data controller, data processors and the representative designated as per Section 5(2); 
      5. of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
    3. A data subject shall have the right to obtain
      1. updating, rectification or, where interested therein, integration of the data;
      2. erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
      3. certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
    4. A data subject shall have the right to object, in whole or in part,
      1. on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
      2. to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
  10. Please, note that before disclosing data of any recipient, the company must obtain the consent on the disclosure of such data to illycaffè, providing this privacy policy (data will be disclosed for the purposes described in point 2, letter A of the privacy policy and the recipient will be the reference to get in touch with or to fix an appointment with agents and/or distributors and/or the exclusive distributors).

This privacy policy is updated as at 28 February 2012. This update was implemented in the framework of a policy of a steady review of privacy policies. Previous versions of privacy policy may be obtained by writing to: infoprivacy@illy.com