Contact illy – Consumers
- General information
illycaffè may process data for the following purposes:
A. to fulfil your information request and to take any necessary actions to fulfil your request;
B. to send advertising/information notices on products, services and initiatives of illycaffè and its partners from illycaffè; illycaffè will send such notices to the email address you provided also for newsletters (please, note that emails may also be sent electronically with the support of automated tools);
C. to be compliant with the requirements pursuant to the legislation in force, regulations or EU regulations and for legitimate interests such as to assert or defend the rights of the Company in the appropriate offices.
- Mandatory nature of the provision
- Data recipient categories
- Data retention
Data will be retained by illycaffè for the entire period necessary for the pursuit of the purposes contained in this information. The data retention period is as follows:
- or legal obligations, regulations and community regulations, data may be retained for the periods imposed by these regulatory sources;
- for the purposes described in point 2 lett. A of this policy, the data can be retained until the fulfillment of the request;
- for the purposes described in point 2 lett. B of this policy, the data can be retained until the withdrawal of consent or request for cancellation without prejudice to the conservation in accordance with the law to prove the consent previously given;
in any case, all data may be retained for a period necessary to assert or defend a company right according to Italian and European regulations.
- Data Controller and Data Protection Officer
The Data Controller is illycaffè S.p.A., having its registered office in via Flavia 110, Trieste, phone number +39.040.3890.111, fax number +39.040.3890.490, e-mail: firstname.lastname@example.org. There is also a Data Protection Officer available at the email address email@example.com and at the addresses of the Company.
We inform you that the GDPR provides the possibility for the data subject to ask the Data Controller (at the above addresses) to access personal data and to correct or cancel them or limit their processing or to oppose their processing, in addition to the right to data portability, as well as other rights contained in Chapter 3 of the GDPR including the revocation of consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on consent given before revocation.
The data subject can always lodge a complaint with a supervisory authority whose references can be found on the website www.garanteprivacy.it/web/guest/home/footer/link.
- Legal Basis
The legal basis the legal basis consists of legal obligations (Italian and European laws) as well as the legitimate interests of the Data Controller in the customer-supplier relationship. Furthermore, for the purposes for which consent is provided, the legal basis is the consent itself.
- Processing procedures
- Data communicated outside the European community
The data may be disclosed outside the European Community, subject to prior consent, if the request is addressed to affiliates companies / distributors / Università del Caffè residing outside the European community or if such request is required to fulfill the request; without this consent the data will not be disclosed and the Company may not be able to respond to the request.
N.B. The consent can only be given by persons over 16 years, if the subject is under 16, he cannot use what is provided for in the purposes for which consent is required (eg. receiving commercial communication, ... ).