Skip to main content
Back
  • LIVE HAPPILLY
     
    Back
    LIVE HAPPILLY
    • The road to taste
       
      Back/ LIVE HAPPILLY
        The road to taste
      • Plantations
      • Processing
      • Blending
      • Roasting
      • Storage
      • Preparation
    • The road to sustainability
       
      Back/ LIVE HAPPILLY
        The road to sustainability
      • OneMakesTheDifference
      • Stories of sustainability
      • Sustainable shopping
      • Awards
      • B Corp
    • The road to art
       
      Back/ LIVE HAPPILLY
        The road to art
      • illy Art Collection
      • Art Places and Events
      • Special Projects
  • SUBSCRIPTION
     
    Back
    SUBSCRIPTION
    • coffee subscription
    • machine & coffee subscription
    Why join a subscription

    Why join a subscription

    Learn the benefits

    Machine Subscription

    Machine Subscription

    Receive a coffee machine and your favourite coffee

    Coffee Subscription

    Coffee Subscription

    illy coffee delivered right to your door

  • COFFEE
     
    Back
    COFFEE
    • IPERESPRESSO COFFEE CAPSULES
    • COMPATIBLE COFFEE CAPSULES
    • COFFEE BEANS
    • GROUND COFFEE
    • FILTER COFFEE
    • E.S.E. COFFEE PODS
    • COLD BREW
    • INSTANT COFFEE
    • ARABICA SELECTION COFFEE
    • COFFEE PREPARATION
    • COFFEE RECIPES
    Coffee Subscription

    Coffee Subscription

    illy coffee delivered right to your door

    Coffee Recipes

    Coffee Recipes

    Discover news ways to enjoy the coffee

  • COFFEE MACHINES
     
    Back
    COFFEE MACHINES
    • IPERESPRESSO COFFEE MACHINES
    • E.S.E. PODS MACHINES
    • GROUND COFFEE AND E.S.E. PODS MACHINES
    • MOKA POTS
    • MILK FROTHERS
    • COFFEE MACHINE CLEANERS AND ACCESSORIES
    Iperespresso Coffee Machines

    Iperespresso Coffee Machines

    Perfection in one touch

    Iperespresso Coffee Machines

    Iperespresso Coffee Machines

    X1 Iperespresso Anniversary 1935

    Register your illy Iperespresso Machine

    Register your illy Iperespresso Machine

    Enjoy a special surprise for you

  • ILLY LOVERS
     
    Back
    ILLY LOVERS
    • ENTER ILLY LOVERS
    • The Benefits
    • Earn Extra Hearts
    Enter in ILLY LOVERS

    Enter in ILLY LOVERS

    The program that rewards the customers who have chosen to be loyal to coffee excellence with exclusive benefits.

    Discover all the benefits reserved for you

    Discover all the benefits reserved for you

    The hearts you collect open up a world of exclusive opportunities.

    Earn extra hearts

    Earn extra hearts

    ILLY LOVERS experiences will help you reach the Master or Ambassador level much faster.

  • ILLY ART COLLECTION
     
    Back
    ILLY ART COLLECTION
    • ESPRESSO CUPS
    • CAPPUCCINO CUPS
    • MUGS
    • ILLY COLLECTION
    illy Art Collection

    illy Art Collection

    Where coffee meets art

    illy Collection

    illy Collection

    Iconicity, our soul

    Pascale Marthine Tayou

    Pascale Marthine Tayou

    Discover the illy Art Collection, a colourful and vibrant homage to a life filled with fresh possibilities

  • GOURMET
     
    Back
    GOURMET
    • DAMMANN TEA SACHETS
    • DAMMANN LOOSE TEA
    • COFFEE & TEA ACCESSORIES
    • SPECIAL OFFERS ON COFFEE AND COFFEE MACHINES
    • CAKES AND BISCUITS
    Dammann Tea Sachets

    Dammann Tea Sachets

    A new gourmet experience

    Dammann Loose Tea

    Dammann Loose Tea

    Deliciousness in the afternoon

    Coffee and Tea Accessories

    Coffee and Tea Accessories

    Enhance your moments

  • STORES
     
    Back
    STORES
    • Stores in London
    Ernesto Illy International Coffee Award

    Ernesto Illy International Coffee Award

    Our nine winning coffees available for tastings

    Stores in London

    Stores in London

    A new stylish experience

  • Professional
     
    Back
    Professional
    • Business Types
       
      Back/ Professional
        Business Types
      • Cafes and Coffee Shops
      • Bakery or Pastry Shop
      • Hotels
      • Restaurants
      • illy Caffè
      • Office
    • The illy Value
       
      Back/ Professional
        The illy Value
      • illy Quality
      • The illy Team
      • Leadership
    • Services And Training
    Contact Us

    Contact Us

    Get in touch with us to learn about opportunities for professionals.

    Customer Portal

    Customer Portal

    Access exclusive services for illy professional customers.

  • UNIcaffè
     
    Indietro
    UNIcaffè
    • Courses
    • Projects
  • SPECIAL DEALS
van
Free Shipping When you spend over £50
Logo-Loyalty-top-bar
ILLY LOVERS The loyalty programme
07.10.21_discount
Special deals The taste we know and love at a great price
SPECIAL DEALS
  • LIVE HAPPILLY
    LIVE HAPPILLY
    • The road to taste
      • Plantations
      • Processing
      • Blending
      • Roasting
      • Storage
      • Preparation
    • The road to sustainability
      • OneMakesTheDifference
      • Stories of sustainability
      • Sustainable shopping
      • Awards
      • B Corp
    • The road to art
      • illy Art Collection
      • Art Places and Events
      • Special Projects
  • SUBSCRIPTION
    SUBSCRIPTION
    • coffee subscription
    • machine & coffee subscription
    Why join a subscription

    Why join a subscription

    Learn the benefits

    Machine Subscription

    Machine Subscription

    Receive a coffee machine and your favourite coffee

    Coffee Subscription

    Coffee Subscription

    illy coffee delivered right to your door

  • COFFEE
    COFFEE
    • IPERESPRESSO COFFEE CAPSULES
    • COMPATIBLE COFFEE CAPSULES
    • COFFEE BEANS
    • GROUND COFFEE
    • FILTER COFFEE
    • E.S.E. COFFEE PODS
    • COLD BREW
    • INSTANT COFFEE
    • ARABICA SELECTION COFFEE
    • COFFEE PREPARATION
    • COFFEE RECIPES
    Coffee Subscription

    Coffee Subscription

    illy coffee delivered right to your door

    Coffee Recipes

    Coffee Recipes

    Discover news ways to enjoy the coffee

  • COFFEE MACHINES
    COFFEE MACHINES
    • IPERESPRESSO COFFEE MACHINES
    • E.S.E. PODS MACHINES
    • GROUND COFFEE AND E.S.E. PODS MACHINES
    • MOKA POTS
    • MILK FROTHERS
    • COFFEE MACHINE CLEANERS AND ACCESSORIES
    Iperespresso Coffee Machines

    Iperespresso Coffee Machines

    Perfection in one touch

    Iperespresso Coffee Machines

    Iperespresso Coffee Machines

    X1 Iperespresso Anniversary 1935

    Register your illy Iperespresso Machine

    Register your illy Iperespresso Machine

    Enjoy a special surprise for you

  • ILLY LOVERS
    ILLY LOVERS
    • ENTER ILLY LOVERS
    • The Benefits
    • Earn Extra Hearts
    Enter in ILLY LOVERS

    Enter in ILLY LOVERS

    The program that rewards the customers who have chosen to be loyal to coffee excellence with exclusive benefits.

    Discover all the benefits reserved for you

    Discover all the benefits reserved for you

    The hearts you collect open up a world of exclusive opportunities.

    Earn extra hearts

    Earn extra hearts

    ILLY LOVERS experiences will help you reach the Master or Ambassador level much faster.

  • ILLY ART COLLECTION
    ILLY ART COLLECTION
    • ESPRESSO CUPS
    • CAPPUCCINO CUPS
    • MUGS
    • ILLY COLLECTION
    illy Art Collection

    illy Art Collection

    Where coffee meets art

    illy Collection

    illy Collection

    Iconicity, our soul

    Pascale Marthine Tayou

    Pascale Marthine Tayou

    Discover the illy Art Collection, a colourful and vibrant homage to a life filled with fresh possibilities

  • GOURMET
    GOURMET
    • DAMMANN TEA SACHETS
    • DAMMANN LOOSE TEA
    • COFFEE & TEA ACCESSORIES
    • SPECIAL OFFERS ON COFFEE AND COFFEE MACHINES
    • CAKES AND BISCUITS
    Dammann Tea Sachets

    Dammann Tea Sachets

    A new gourmet experience

    Dammann Loose Tea

    Dammann Loose Tea

    Deliciousness in the afternoon

    Coffee and Tea Accessories

    Coffee and Tea Accessories

    Enhance your moments

  • STORES
    STORES
    • Stores in London
    Ernesto Illy International Coffee Award

    Ernesto Illy International Coffee Award

    Our nine winning coffees available for tastings

    Stores in London

    Stores in London

    A new stylish experience

  • Professional
    Professional
    • Business Types
      • Cafes and Coffee Shops
      • Bakery or Pastry Shop
      • Hotels
      • Restaurants
      • illy Caffè
      • Office
    • The illy Value
      • illy Quality
      • The illy Team
      • Leadership
    • Services And Training
    Contact Us

    Contact Us

    Get in touch with us to learn about opportunities for professionals.

    Customer Portal

    Customer Portal

    Access exclusive services for illy professional customers.

  • UNIcaffè
    UNIcaffè
    • Courses
    • Projects
  • Search
    Search
  • LOGOUT
    MY ACCOUNT /en-gb/my-account false
    Login Register
  • 0 0
    /en-gb/shop/cart Buy Quantity Subtotal Color
  1. Privacy - illy
  2. Privacy policy for Consumers in the United States
Privacy policy for Consumers in the United States

Privacy policy for Consumers in the United States

Overview

illycaffè S.p.A. and its subsidiaries (“illycaffè”) are committed to protecting your privacy. In order to provide you with the best information and services and a more personalized browsing or shopping experience, we may collect information about your visit to our websites, mobile sites and mobile apps (“Sites”). This Privacy Policy explains our online information collection practices and how we use and share the information we collect. This Privacy Policy applies only to visitors and customers in the United States.

The Information We Collect

Active Information Collection

When you shop on our Sites, sign up for our mailing list or online newsletter, participate in an online forum, community or message board, write a rating or review of a product, participate in any sweepstakes or other promotion on our website, or otherwise contact us, we may collect certain personal information such as your name, e-mail address, mailing address, phone number, credit card information and other information you may voluntarily submit. From time to time we may also receive information about you from other sources and add it to the data previously collected about you.

Passive Information Collection

As you navigate through our Sites and/or receive emails in connection with our Sites, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, including, without limitation, those described below:

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies do not contain any personal information, but they do enable you to enjoy special features and an enhanced web experience by tracking your personal preferences. Because cookies are required for checkout, and to take advantage of store features that require login, we recommend that you leave them turned on. If you wish to prevent your browser from accepting cookies, however, or be notified when a new one is received, look under the “help” menu on your browser’s tool bar. Some of our web pages may also contain small electronic images known as web beacons, clear GIFs or single-pixel GIFs. These images are placed on a web page to collect non personally-identifiable data such as counting the number of users who have visited the page or acted upon a promotional message.

For more information on the cookies that this website uses, please see here.

IP Addresses and Automatic Information

We collect information that is automatically provided by your web browser, such as your IP address, the page served, the time, the source of the request, the type of browser making the request and the preceding page view and other information that is automatically sent to us by your web browser. We use this data to help us analyze how visitors arrive at and use our Sites.

How We Use Collected Information

Personally identifiable information you provide may be used to fulfill your shopping order, to respond to your requests for information and services, and to offer you products, services, contests, surveys and information we think may be of value to you. We may also, from time to time, extend selected offers or promotional information on behalf of one of our partners, but we do not sell or rent your personal information to third parties.

Non-personally identifiable information we collect may be used to optimize the design of our Sites, enhance the user experience and provide demographic information about our users.

Both personally and non-personally identifiable information may be disclosed on behalf of illycaffè to our agents, such as external marketing, legal, administrative and IT service providers. These service providers will be required to use and disclose data solely in connection with the performance of their services for illycaffè. Your information may also be used by us for compliance and legal considerations, auditing, security and fraud prevention, preserving or defending our legal rights, or other purposes consistent with the context of our collection of your information. We reserve the right to disclose any information without notice or consent in response to a legal request, regulation or subpoena, or where we believe it is necessary to take action regarding suspected illegal activities or fraud or to protect the integrity of our Sites or the safety of our visitors.

If we buy, merge, reorganize or sell all or any part of our business, your information may be disclosed or transferred as part of the transaction. Any acquirer would be required to honor our privacy policy.

Security

The security of information you provide to us is of utmost concern. We have also put in place reasonable and appropriate physical, electronic and administrative safeguards intended to protect your personal data; however, of course, we cannot guarantee that your communications with our Sites will not be unlawfully intercepted or accessed by third parties.

How You Can Change Your Information and Notification Preferences

You can, at any time, update or modify your personal information and preferences regarding email, newsletter or mail. Registered customers can update or modify personal information online by using the ‘manage my account’ feature after logging in.

You may also contact illy directly to review, update or request deletion of your personal information.

By e-mail: Send a request to customer.service@illy.com

By Phone: Call toll-free 877-4MY-ILLY (877-469-4559) Monday through Friday between 9:00 am and 7:00 pm E.S.T.

Data Conservation

The data we collect will be processed in the USA, in accordance with U.S. law. The U.S. users’ data processed by illy caffè North America Inc. will also be conserved in Europe through illycaffè S.p.A. (Data Processor for security measures)

They will simply conserve the data in accordance with EU 2016/679 adopting appropriate security measures and they will not communicate the data to a third party (with the exception of eventual obligatory communications in accordance with law or communication required to enforce or defend a right of illy caffè North America Inc., for which the data can always be processed).

For more information on specific privacy policy on the processing of data stored in Europe, please see here.

Third-Party Ad Serving & Audience and Traffic Measurement Services

Our Sites may use third party network advertisers to serve the advertisements you see. Network advertisers are third parties that display advertisements based on your visits to our Sites and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products or websites you might be interested in.

Our Sites are in compliance with the Ad Choices Self-Regulatory Program for Online Behavioral Advertising. The goal of Ad Choices is to provide you with information about how online advertising works and the choices you have.

You may visit the http://www.aboutads.info/choices page to learn more about online behavioral advertising and to see your opt-out choices from companies that are participants in the Self-Regulatory Program for Online Behavioral Advertising.

Please note that if you choose to opt out, you will still see ads, but these ads will not be customized based on your interests generated from your visits over time and across different websites. In addition, the preferences you select on the http://www.aboutads.info/choices page may not apply to mobile devices. Due to the differences between using apps and websites on mobile devices, opt-outs will need to be set for both browsers and apps.

To find out more information click here

 

Do Not Track Signal

Some browsers have incorporated a Do Not Track (DNT) feature. These features, when turned on, send a signal that you prefer that the website you are visiting not collect and use data regarding your online searching and browsing activities. As there is not yet a common understanding on how to interpret the DNT signal, we currently do not respond to DNT signals on our site.

 

Children’s Information

We are committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personal data from children under age 13. If you become aware that we have collected personal data from a child without parental consent, please notify us promptly at customer.service@illy.com. If we become aware that a child under age 13 has provided us with personal data without parental consent, we will take steps to remove such personal data.

 

Changes to Privacy Policy

From time to time we may update or refine this Privacy Policy. We encourage you to review our policy periodically on our web site.

 

Note about my data

I am aware that by creating an account on the US e-shop, I am authorizing that my data be stored by illycaffè S.p.A. and transferred to illy caffè North America.

 

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, our customers who are California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact the following with such request:

Illycaffè
800 Westchester Ave., Suite 440

Rye Brook, New York 10573

Attn: Customer Care Manager – California Privacy Compliance

Privacy policy for Consumers in Canada

Effective: July 15, 2019

Overview

illycaffè S.p.A. and its subsidiaries (“illycaffè”) are committed to protecting your privacy. In order to provide you with the best information and services and a more personalized browsing or shopping experience, we may collect information about your visit to our websites, mobile sites and mobile apps (“Sites”). This Privacy Policy explains our online information collection practices and how we use and share the information we collect. It also describes how you can access and update your information, make certain choices with respect to your information and how you can contact us about our privacy practices. This Privacy Policy applies only to visitors and customers in Canada and has been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial private sector privacy acts designated substantially similar thereto, as applicable.

By using one of our Sites, you indicate that you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site. This Privacy Policy may change from time to time (see “Changes to Privacy Policy” below) in which case the revised Privacy Policy will be posted on the Sites. 

We encourage you to read this Privacy Policy in full, however, if you want to access a particular section of this Privacy Policy, then you may click on the relevant link below to go directly to that section:

● The Information We Collect

● How We Use and Share Collected Information

● Security

● How You Can Change Your Information and Notification Preferences

● Withdrawing Consent

● Data Transfers, Storage and Retention

● Access to Personal Information

● Third-Party Ad Serving & Audience and Traffic Measurement Services

● Children’s Information

● Links To Third Party Sites

● Changes to Privacy Policy

● Contact Us

The Information We Collect

Active Information Collection

When you shop on our Sites, sign up for our mailing list or online newsletter, participate in an online forum, community or message board, write a rating or review of a product, participate in any sweepstakes or other promotion on our Sites, or otherwise contact us, we may collect certain personal information such as your name, e-mail address, mailing address, phone number, credit card information and other information you may voluntarily submit. From time to time we may also receive information about you from other sources (such as our business partners and social media sites), as permitted by law, and add it to the data previously collected about you.

We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent.

Passive Information Collection

As you navigate through our Sites and/or receive emails in connection with our Sites, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, including, without limitation, those described below:

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies do not contain any personal information, but they do enable you to enjoy special features and an enhanced web experience by tracking your personal preferences. Because cookies are required for checkout, and to take advantage of store features that require login, we recommend that you leave them turned on. If you wish to prevent your browser from accepting cookies, however, or be notified when a new one is received, look under the “help” menu on your browser’s tool bar. Some of our web pages may also contain small electronic images known as web beacons, clear GIFs or single-pixel GIFs. These images are placed on a web page to collect non personally-identifiable data such as counting the number of users who have visited the page or acted upon a promotional message.

For more information on the cookies that this website uses, please see in Section 1.

IP Addresses and Automatic Information

We collect information that is automatically provided by your web browser, such as your IP address, the page served, the time, the source of the request, the type of browser making the request and the preceding page view and other information that is automatically sent to us by your web browser. We use this data to help us analyze how visitors arrive at and use our Sites.

How We Use and Share Collected Information

Personally identifiable information you provide may be used to fulfill your shopping order, to respond to your requests for information and services, to administer contests, sweepstakes or other promotions, and to offer you products, services, contests, surveys and information we think may be of value to you. We may also, from time to time, extend selected offers or promotional information on behalf of one of our partners, but we do not sell or rent your personal information to third parties.

Non-personally identifiable information we collect may be used to optimize the design of our Sites, enhance the user experience and provide demographic information about our users.

Both personally and non-personally identifiable information may be disclosed on behalf of illycaffè to our agents, such as external marketing, legal, administrative, IT and other service providers. These service providers will be required to use and disclose data solely in connection with the performance of their services for illycaffè and to protect personal data in accordance with applicable laws and the standards set out in this Privacy Policy.

Your information may also be used and disclosed by us for compliance and legal considerations, auditing, security and fraud prevention, preserving, enforcing or defending our legal rights, or other purposes consistent with the context of our collection of your information. We may otherwise use your information or share your information with third parties, with your consent or at your direction.

We reserve the right to disclose any information without notice or consent in response to a legal request, regulation or subpoena, or where we believe it is necessary to take action regarding suspected illegal activities or fraud or to protect the integrity of our Sites or the safety of our visitors. We may also use or disclose personal information without notice or consent in any other circumstances permitted or required by applicable law.

If we buy, merge, reorganize or sell all or any part of our business, your information may be disclosed or transferred as part of the negotiation or completion of the transaction in accordance with applicable law. Any acquirer would be required to honor our Privacy Policy.

Security

The security of information you provide to us is of utmost concern. We have put in place reasonable and appropriate physical, electronic and administrative safeguards intended to protect your personal data; however, of course, we cannot guarantee that your communications with our Sites will not be unlawfully intercepted or accessed by third parties.

How You Can Change Your Information and Notification Preferences

You can, at any time, update or modify your personal information and preferences regarding email, newsletter or mail. Registered customers can update or modify personal information online by using the ‘manage my account’ feature after logging in.

You may also contact illy directly to review, update or request deletion of your personal information or change your notification preferences:

By e-mail: Send a request to illyca@illy.com

By Phone: Call toll-free 1(866)226-4559 Monday through Friday between 9:00 am and 7:00 pm (Eastern).

You can also opt out of receiving promotional emails or text messages by following the unsubscribe instructions in the promotional emails or text messages we send you.  Where our mobile apps allow for the delivery of "push notifications" you can also opt out of receiving these notifications by toggling the "Notifications" switches within our mobile apps to "off." By downloading and using our mobile apps, you may receive promotional messages, offers, news and information about illycaffè or our business partners within the mobile app itself. These "in app" messages are part of our mobile app’s functionality and cannot be turned off. If you do not want to receive "in app" messages, offers, news and information, do not download or use our mobile app.

Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts and/or purchases.

Withdrawing Consent

Subject to legal and contractual restrictions and reasonable notice, you may refuse or withdraw your consent to the collection, use or disclosure of your personal information at any time by contacting illy directly as described above. If you refuse or withdraw your consent, however, we may not be able to provide you with a particular product or service. For example, without the provision of certain mandatory data, it is impossible to register or shop on our Sites. We will explain the implications to you at the time to help you with your decision.

Data Transfers, Storage and Retention

The data we collect will be processed and stored in Canada and the United States, in accordance with applicable law. The data are, only stored, on located servers in Europe through illycaffè S.p.A. (Data Processor for security measures).

They will simply conserve the data in accordance with EU 2016/679 adopting appropriate security measures and they will not communicate the data to a third party (with the exception of eventual obligatory communications in accordance with law or communication required to enforce or defend a right of illy caffè North America Inc., for which the data can always be processed).

For more information on specific privacy policy on the processing of data stored in Europe, please see here.

Where your information is transferred outside of Canada in these circumstances, the governments, courts, law enforcement, or regulatory agencies of those countries may be able to obtain access to your information through the laws of those countries. By creating an account on, or otherwise engaging with, one of the Sites, you consent to such transferring, storage and/or processing.

Except as otherwise permitted or required by applicable laws, we will retain your personal data for as long as necessary to satisfy the purposes for which it was collected or to comply with applicable legal requirements.

 

Access to Personal Information

Upon written request, subject to limited exceptions under applicable law, we will give you access to the personal information we retain about you and provide you with an account of the use of that information and third parties to whom it has or may have been disclosed. You may challenge the accuracy and completeness of that information and, if you demonstrate that your personal information is inaccurate or incomplete, we will make reasonable efforts to amend that information as required and, where appropriate, transmit the amended information to third parties having access to the information in question. We may request specific information from you to help us confirm your identity and your right to access the personal information that we hold about you or to make your requested changes. If we are unable to provide you with access to some or all of your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. To exercise any of these rights, please contact us as described below (see “Contact Us”).

Third-Party Ad Serving & Audience and Traffic Measurement Services

Our Sites may use third party network advertisers to serve the advertisements you see. Network advertisers are third parties that display advertisements based on your visits to our Sites and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products or websites you might be interested in.

Our Sites are in compliance with the Ad Choices Self-Regulatory Program for Online Behavioral Advertising. The goal of Ad Choices is to provide you with information about how online advertising works and the choices you have.

You may visit the http://www.aboutads.info/choices page to learn more about online behavioral advertising and to see your opt-out choices from companies that are participants in the Self-Regulatory Program for Online Behavioral Advertising.

Please note that if you choose to opt out, you will still see ads, but these ads will not be customized based on your interests generated from your visits over time and across different websites. In addition, the preferences you select on the http://www.aboutads.info/choices page may not apply to mobile devices. Due to the differences between using apps and websites on mobile devices, opt-outs will need to be set for both browsers and apps.

Do Not Track Signal

Some browsers have incorporated a Do Not Track (DNT) feature. These features, when turned on, send a signal that you prefer that the website you are visiting not collect and use data regarding your online searching and browsing activities. As there is not yet a common understanding on how to interpret the DNT signal, we currently do not respond to DNT signals on our Sites.

Children’s Information

We are committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personal data from children under age 13. If you become aware that we have collected personal data from a child without parental consent, please notify us promptly at customer.service@illy.com. If we become aware that a child under age 13 has provided us with personal data without parental consent, we will take steps to remove such personal data.

Links To Third Party Sites

The Sites may include links to third-party websites, plug-ins, services, social networks or applications that we do not manage or control and that are not governed by this Privacy Policy. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We encourage you to familiarize yourself with the privacy policies and practices of any such third party before providing them with your personal information. We do not accept any responsibility or liability for any such third party’s policies or information practices.

Changes to Privacy Policy

From time to time we may update or refine this Privacy Policy, in which case we will post the updated policy on the Sites and update the effective date at the top of this Privacy Policy. We may also notify you of changes by email, through a notice on the Sites and/or any by other legal means. We encourage you to review our policy periodically on our Sites to check for any changes. Your continued use of the Site will be subject to the terms of the then-current Privacy Policy.

Note about my data

I am aware that by creating an account on the US e-shop, I am authorizing that my data be stored by illycaffè S.p.A. and transferred to illy caffè North America.

 

Contact Us

If you have any questions, comments or concerns regarding this Privacy Policy and/or our privacy practices, please contact us at:

illy Canada Customer Care

illy caffe North America, Inc.

800 Westchester Ave. S440

Rye Brook, NY 10573

illyca@illy.com

1(866)226-4559 

We will investigate and respond to your questions or concerns and attempt to resolve any complaints and disputes regarding this Privacy Policy and our privacy practices. If you are not satisfied with our response to your inquiry or complaint, the Office of the Privacy Commissioner of Canada may provide you with information and a further review of your complaint.

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca

Toll Free: 1-800-282-1376

Mail: 30 Victoria Street, Gatineau, QC K1A 1H3

newsletter-image
Don’t miss out on new products and promotions
Hear about them right away through our newsletter
obligatory field

invalid email address

Enter your email address to continue

The email address you have entered does not appear to be correct. Please check it again.

The email address you have entered has already been registered.

Oops, something went wrong. Please refresh the page and try again.

Policy acknowledgement

I consent to the processing of my data for commercial and informational communications regarding products, services and initiatives from illycaffè and its partners and for the purpose of being contacted to share my opinion with illycaffè.
Thank you for signing up to our Newsletter
Now you’ll always be up to date on all new products and promotions.

Please enter a valid email address.

Please flag the checkbox.

It looks that we’ve already got your e-mail.

Congratulations, you have successfully subscribed! Check your inbox now to discover what illy has reserved for you.

SIGN UP FOR OUR NEWSLETTER

Sign up for illy emails for product news, exclusives and more.

I have read and understood the privacy policy

PRODUCTS
  • Coffee
  • Coffee Machines
  • illy Art Collection
  • Gourmet
COMPANY
  • Who we are
  • Our Story
  • Sustainability
  • Innovation and Research
  • Certifications
  • Università del Caffè
  • Gruppo illy
  • Ernesto Illy Foundation
  • Press
ASSISTANCE
  • Catering Customers
  • Contact Us
  • Shipping
  • Return Policy
SITE USE
  • FAQ
  • About Us
  • Terms of Use
  • Terms & Conditions
  • Subscription: Terms & Conditions
  • Privacy
  • Cookie policy
  • Review your cookie preferences
CONTACTS

Payments

/content/dam/illy-dd-aem/icons/payments/paypal.svg /content/dam/illy-dd-aem/icons/payments/visa_v3.png /content/dam/illy-dd-aem/icons/payments/mastercard.svg

Follow us on:

  • Facebook
  • Linkedin
  • Youtube
  • Instagram
  • Work with us
  • Procurement Portal
© 2022 illycaffè S.p.A. | VAT 00055180327 - Via Flavia 110, 34147 Trieste - Italy - Tutti i Diritti Riservati/All rights reserved
  • Work with us
  • Procurement Portal
© 2022 illycaffè S.p.A. | VAT 00055180327 - Via Flavia 110, 34147 Trieste - Italy - Tutti i Diritti Riservati/All rights reserved
Apple store Google play store
  • Work with us
  • Procurement Portal
© 2022 illycaffè S.p.A. | VAT 00055180327 - Via Flavia 110, 34147 Trieste - Italy - Tutti i Diritti Riservati/All rights reserved

EUROPE


  • Italy Italy
  • France France
  • Germany Germany
  • Austria Austria
  • Spain Spain
  • Belgium (NL) Belgium (NL)
  • Belgium (FR) Belgium (FR)
  • Netherlands Netherlands
  • Luxembourg Luxembourg
  • Monaco Monaco
  • United Kingdom United Kingdom

NORTH & SOUTH AMERICA


  • United States United States
  • Canada (EN) Canada (EN)
  • Canada (FR) Canada (FR)
  • Brazil Brazil

ASIA


  • China China

REST OF THE WORLD


  • illy global site illy global site

We would like to remind you that by selecting a country, the price list, the catalogue and the shipping conditions may vary. The orders placed on www.illy.com/en-gb/home will be delivered only within the UK. Please use this menu to choose the country site where you would like to receive your order.