WHEN WILL MY ORDER ARRIVE?
Normal (Non-Holiday) Delivery times.
Mainland UK: next working day delivery for orders received by midday on a working day.
Non Mainland UK (including Northern Ireland) & offshore British Islands (Channel Islands, Isle of Man, etc.):
3 working days for orders received by midday on a working day.
If we have your mobile number you will receive a text from our courier DPD with delivery details, which you can change if needed.
Call the office team on 01604 821 234 if you need to check delivery dates.
To contact illy regarding the status of an order, or with questions about our merchandise, or for help with business needs. For your added convenience, our dedicated Customer Care Specialists are available to personally assist you with all your needs Monday through Friday from 08.30 to 17.30.
We would like to remind you that by selecting a country, the price list, the catalogue and the shipping conditions may vary. The orders placed on www.illy.com/en-gb/home will be delivered only within the UK. Please use this menu to choose the country site where you would like to receive your order.