Water tank compatible with the Francis Francis Y1 iperEspresso machines. Remove the water tank from the machine by pulling it slightly up and then out. Lift the tank lid. Fill the tank with fresh drinking water until the MAX mark is reached. Always fill the tank with fresh, still drinking water only. Hot water or other liquids may damage the tank. Do not use the machine without water. After setting the lid back in place, insert the tank completely into the machine until it clicks firmly into place.
Question & Answer
Standard Shipping Information
Under normal conditions, when merchandise is in stock, orders shipped by ground delivery within the continental U.S will arrive in approximately 8 to 10 business days. Shipments can be made within the United States only. We are not able to ship to APO addresses. To ensure 2nd day and next day delivery, orders must be placed by noon EST. All orders placed after noon EST will be processed the following business day.
Standard ground shipping is complimentary for coffee orders $75 or more. For coffee orders less than $75, shipping charges will apply, as per the rate table below.
Second Day Air
Next Day Air
$1 - $14.99
$15.00 - $29.99
$30.00 - $55.99
$56.00 - $65.99
$66.00 - $74.99
$75.00 - $89.99
$90.00 - $149.99
Next business day air and two-day air shipping options are available on most items for an additional charge (see shipping rate chart).
To contact us regarding the status of an order, please send an email to email@example.com or call us toll-free at 1-877-4MY-ILLY (877-469-4559) Monday through Friday between the hours of 9:00 a.m. and 7:00 p.m. EST.
To contact illy regarding the status of an order, or with questions about our merchandise, or for help with business needs. For your added convenience, our dedicated Customer Care Specialists are available to personally assist you with all your needs Monday through Friday from 9am EST to 7pm EST.