SIGN UP FOR OUR EMAIL
Sign up to receive all the latest news and special offers
email subscription confirmed!
From now on, you will receive the latest news and promotions from illy at
Collect my old machine
Select free collection when ordering
Arrange a collection date
A specialized logistics operator will contact you within a maximum of 20 days to arrange a collection date.
Specialized logistic operator will contact you within a maximum of 20 days to arrange a collection date.
Prepare the old machine for collection by placing it inside a closed cardboard box.
Pack your equipment
*Please note that delivery and collection take place at two different times.
Within a maximum of 30 days from the delivery date, the logistics group will collect your old machine.
Wait for collection
The old machine can only be collected at the same address where the new one was delivered.
Still need help?
Please check our Customer Care page to learn more.