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Collect my old machine
Arrange a collection date
Specialized logistic operator will contact you within a maximum of 20 days to arrange a collection date.
Pack your equipment
Prepare the old machine for collection by placing it inside a closed cardboard box.
Wait for collection
Within a maximum of 30 days from the delivery date, the logistics group will collect your old machine.
The old machine can only be collected at the same address where the new one was delivered.
Still need help?
Please check our Customer Care page to learn more.