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May 10, 2018

For U.S. Customers

 

illy Recalls Whole Bean Coffee Cans Due to Injury Hazard

 

illy caffè North America recalls 250 gram / 8.8 ounce cans of illy Whole Bean coffee in medium roast, dark roast and decaf WITH missing air valve on the bottom of the canister with best by dates of 10/2019; 11/2019; or 12/2019.

Please note, if Whole Bean coffee meeting this description was purchased from illy.com it is NOT impacted by this recall.

illy Whole Bean Coffee

  • Name of Product: illy whole coffee bean 8.8 ounce cans

  • Hazard: The coffee bean can lid can detach suddenly with force upon opening when missing an air valve on the bottom of the can, posing an injury hazard.

  • Injuries Reported: None.

  • Remedy: Consumers should not open or use the recalled coffee can and contact illy for a free replacement product.

  • Description: This recall involves only Whole Bean 250 gram/8.8 ounce cans of illy coffee in medium, dark roast and decaf with no air valve on the bottom of the canister with a best by date of 10/2019, 11/2019, or 12/2019 printed on the bottom of the can. The silver, cylinder-shaped coffee cans have the “illy” logo printed on the front with a red, black or green-colored accent line across the top and bottom of the can. The packaging flaw does not affect the coffee quality.

  • Contact: illy North America support line toll-free at 855-282-4682 Monday – Friday, 9 a.m. – 5 p.m. ET or email: caninfo@illy.com 24hrs.
  •  
Official joint press release from illy and the Consumer Production Safety Commission: CLICK HERE



The flaw on the Whole Bean 250 grams / 8.8 oz can be identified using the following images:


illy Whole Bean Can Valve


illy Whole Bean Best By Date


Recall Information:

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

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