In 2011, illy became the world’s first company to earn the Responsible Supply Chain Process certification from DNV (Det Norske Veritias), one of the world’s foremost, independent industrial process arbiters. The certification attests to the sustainablepractices of illy’s supply chain, and in particular, to the quality of illy’s relationships with its suppliers. DNV established an innovative certification model, based in part on illy’s practices, assigning critical roles to quality improvement and value creation.
ISO 9001
In 1996, illy was Europe’sfirstcoffeecompany to earn the highly-regarded ISO9001 certification, attesting to adherence to strictqualityrequirements throughout its productionsystem.
ISO 14001
illy earned ISO14001 certification in 2003, an international standard, applicable to all types of enterprise that establishes a management system’s effectiveness in monitoring the environmentalimpact of company activities. The goal is to encourage systematic improvements in a coherent, effective, and above all, sustainable manner.
Qualité France
This independent Frenchbodycertifies that a company’s production protocols comply with predetermined specifications, toward ensuring optimalconsumersatisfaction. illy’s compliance was certified in 1992.
EMAS Registration
illy obtained EMASregistration2004, voluntarily agreeing to continuous reductions in the environmentalimpact of its industrial activities. Just one year later, illy earned the organization’s annual award for commitment to production-related environmentalimprovement.
