CERTIFIABLE QUALITY AND
In 2011, illy became the world’s first company to earn the Responsible Supply Chain Process certification from DNV (Det Norske Veritias), one of the world’s foremost, independent industrial process arbiters. The certification attests to the sustainable practices of illy’s supply chain, and in particular, to the quality of illy’s relationships with its suppliers. DNV established an innovative certification model, based in part on illy’s practices, assigning critical roles to quality improvement and value creation.
In 1996, illy was Europe’s first coffee company to earn the highly-regarded ISO 9001 certification, attesting to adherence to strict quality requirements throughout its production system.
illy earned ISO 14001 certification in 2003, an international standard, applicable to all types of enterprise that establishes a management system’s effectiveness in monitoring the environmental impact of company activities. The goal is to encourage systematic improvements in a coherent, effective, and above all, sustainable manner.
This independent French body certifies that a company’s production protocols comply with predetermined specifications, toward ensuring optimal consumer satisfaction. illy’s compliance was certified in 1992.
illy obtained EMAS registration 2004, voluntarily agreeing to continuous reductions in the environmental impact of its industrial activities. Just one year later, illy earned the organization’s annual award for commitment to production-related environmental improvement.