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You have successfully created your illy Lovers account!
You are now a part of illy Lovers.
As a welcome gift, here are some hearts to get you started.
Get ready to experience a world of exclusive quality and rewards.
+500 hearts
500 welcome hearts
As a reward: enjoy 20% off your next purchase on illy.com.
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A welcome gift will be sent to your email shortly.
+500 hearts
As a reward: enjoy 20% off your next purchase on illy.com.
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Collect my old machine
Arrange a collection date
A specialized logistics operator will contact you within a maximum of 20 days to arrange a collection date.
Pack your equipment
Prepare the old machine for collection by placing it inside a closed cardboard box.
Wait for collection
Within a maximum of 30 days from the delivery date, the logistics group will collect your old machine.
The old machine can only be collected at the same address where the new one was delivered.
Still need help?
Please check our Customer Care page to learn more.