illy
The dream to offer the best coffee to the world, since 1933.
illycaffè was founded in 1933 in Trieste by Francesco Illy. Today it is led by the third generation of the family. Andrea Illy is the Chairman and Massimiliano Pogliani the CEO.
Anna Rossi Illy, Ernesto's wife (the founder's son passed away in 2008) is honorary Chairman.
Anna Illy jr continues her father's work and handles relations with coffee growers.
The company is known and admired on five continents for the high quality and unmistakable velvety taste of its coffee, an outstanding blend made up of nine types of pure Arabica that every day delights millions of people at home, offices, hotels, restaurants and cafés.
Anna Rossi Illy, Ernesto's wife (the founder's son passed away in 2008) is honorary Chairman.
Anna Illy jr continues her father's work and handles relations with coffee growers.
The company is known and admired on five continents for the high quality and unmistakable velvety taste of its coffee, an outstanding blend made up of nine types of pure Arabica that every day delights millions of people at home, offices, hotels, restaurants and cafés.
Mission
Our mission, passion and obsession is to delight all those who cherish the quality of life, through our search for the best coffee nature can provide, enhanced by the best available technologies and by our search for beauty in everything we do.
Vision
We take pride in being the world reference for coffee culture and excellence. illy is a company innovating to create and offer the finest products throughout the world’s best destinations, while demonstrating its character as the leader in the premium coffee segment.
Values
Ethics. We create and share superior stakeholder value
over time through our commitment to improvement, transparency,
sustainability, and people development.
Excellence. We aim to inspire throughout all illy touch points in our value chain from bean to cup by creating extraordinarily good and beautiful experiences and products as well as by working efficiently and with a sense of urgency in our quest to always satisfy our customers’ needs and wishes.
The company has constructed a world of intelligence, experience, taste, science and art around the pleasure of a perfect cup of coffee. The illy offer also includes preparation machines, designer cups and accessories. The business extends to illy Caffè, authentic Italian cafés, and an international network of skilled baristas carrying the title of Artisti del Gusto.
It founded the Università del Caffè to promote and spread the culture of quality coffee in Italy and around the world. It interacts with the art world. It creates innovative products: Iperespresso, covered by five patents, “ready to drink” coffee, capsule machines for offices made by Mitaca.
But that is not all: illy's passion for excellence involves coffee producers in South and Central America, India and Africa, and improves their lives. It is expressed in the desire to create value for all its stakeholders, which has led to the company becoming the first in the world to obtain “Responsible Supply Chain Process” certification from DNV (Det Norske Veritas), which certifies the sustainability of the entire supply chain.
It founded the Università del Caffè to promote and spread the culture of quality coffee in Italy and around the world. It interacts with the art world. It creates innovative products: Iperespresso, covered by five patents, “ready to drink” coffee, capsule machines for offices made by Mitaca.
But that is not all: illy's passion for excellence involves coffee producers in South and Central America, India and Africa, and improves their lives. It is expressed in the desire to create value for all its stakeholders, which has led to the company becoming the first in the world to obtain “Responsible Supply Chain Process” certification from DNV (Det Norske Veritas), which certifies the sustainability of the entire supply chain.
illycaffè, in numbers
Over 140
countries in which illycaffè operates.
100.000
retailers serving illy coffee.
259
illy Caffè and illy Shop worldwide.
Over 1.500
Artisti del Gusto worldwide.
37
new single-brand POS opened in 2018.
1.294
employees around the world.
483
million Euros in overall turnover in 2018.
5
certifications: 4 quality certifications and 1 sustainability certification.
5
specialized laboratories.
4
cutting-edge innovations from research activities conducted by illycaffè.
28
Università del Caffè branches in 2018.
CODE OF ETHICS
ORGANISATION MODEL
EUROPE
