2020 key facts

In 2020, illycaffè’s resilient business model enabled us to support the shift to Home consumption, increasing the creation of value through our digital transformation and maintaining our ever-increasing commitment to sustainability.

illy: The dream to offer the best coffee to the world

illycaffè is an Italian family business founded in Trieste in 1933 by Francesco Illy. Today it is led by the third generation of the family. Andrea Illy is the president and Massimiliano Pogliani the CEO. Anna Rossi Illy is honorary president (she is the wife of Ernesto, the son of the founder, who passed away in 2008).
Anna Illy is Chief Ethical Officer and president of the Ernesto Illy Foundation.

Our company is renowned around the world and recognised for the high quality and velvety taste of our coffee, a blend made of nine varieties of pure Arabica that delights millions of people every day at home, in the office, in hotels, restaurants and coffee shops.

The company has built a world of experience, taste, science and art around the pleasure of a perfect cup of coffee. The world of illy also includes coffee machines, designer cups (the illy Art collection) and accessories; our illy Caffè - authentic Italian coffee shops - and the Università del Caffè, founded in 1999 to promote and share the culture of quality coffee in Italy and around the world.

MISSION
To delight all those who appreciate beauty and flavour worldwide with the best coffee nature can offer, enhanced by the best of technology and art.

VISION
illy aims to be the reference standard for coffee excellence and culture worldwide, an innovative company that offers the best products and places to enjoy them, and thanks to this grows and becomes a leader in high-end coffee.

VALUES
illy is a stakeholder company that aims to improve quality of life through ethics and excellence: ethics as the creation of long-term value through transparency, sustainability, and personal growth; and excellence as a passion for quality, beauty and constant improvement.

Ethics and sustainability are part of illycaffè's DNA, and we have always pursued the goal of improving the quality of life for everyone. In 2019, we strengthened our commitment as a stakeholder company by adopting the status of Benefit Company. This underlines our determination to continue to grow by operating in a sustainable way for the communities we interact with, integrating this commitment into our corporate statutes.

illycaffè is the first Italian coffee company to obtain B Corp certification, which is awarded to companies that are committed to respecting the highest standards of social and environmental performance, transparency and accountability and that operate in a way that optimizes their positive impact on employees, communities and the environment.