1. Add item(s) to your cart and head to checkout.
2. Select Klarna at checkout and choose how you would like to pay.
3. Manage your orders and payments in the Klarna app.
Klarna is the smooothest & safest way to get what you want today, and pay over time.
Pay in 4 allows you to split your purchase into 4 interest-free payments, paid every 2 weeks. Once your items are in your cart, just choose Klarna at checkout. The first payment will be taken from your credit card, debit card or bank account when your order is shipped. The remaining three payments will be automatically charged every 2 weeks afterwards.
Pay now is available to customers from all US states. Klarna is not available in US Territories or to customers with APO/FPO/DPO addresses.
To be eligible to use Klarna, you must:
Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, Discover, American Express), as well as checking accounts for ACH payments. Please note, prepaid cards are not accepted.
Klarna is currently available nationwide, except for New Mexico and Hawaii, US Territories (excluding Puerto Rico), or for customers with APO/FPO/DPO addresses.
No, you do not need to pay for items that you did not order, are faulty, or broken. Please contact the store to let them know you received the wrong order and follow their instructions. Then, let Klarna know which items you have an issue with:
By doing this, your payment plan will be paused until you’ve resolved the issue with the store. You can check the status of your reported problem on the details page of your purchase in the Klarna app.
Follow the store’s return instructions. Then, let Klarna know which items you have returned by reporting a return:
Heads up, if you later wish to return more items than you initially reported in the app, be sure to let the store know so your order details can be updated.
Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna’s customer service agents 24/7 to confirm payment.
Yes. If you want to pay the next payment or full balance of your payment plan early, simply log into the Klarna app, go to the “Purchases” tab, and select “Payment Options.”
Klarna will email you if your payment is unsuccessful, and try one or more times to collect it. If they can’t collect it, it will be added to your next payment along with a late fee of up to $7.00. The aggregate sum of your late fees will never exceed 25% of your order value at the time of purchase.
Your credit score will not be impacted when you use Klarna payment products.
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.
Klarna is on a mission to elevate shopping by reshaping the entire experience from browsing to owning. We do this by giving you convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 6,000+ employees from 100+ nationalities, and are leading the way for alternative payments by serving 150 million active consumers and over 450,000 retail partners.
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