- General information
The data can be processed by illycaffè:
for administrative and accounting purposes (including the practices necessary for the management of the Tax Free Refund), to be compliant with the requirements pursuant to the legislation in force, regulations or EU regulations and for legitimate interests such as to assert or defend the rights of the Company in the appropriate offices; some data (VAT number, Company name, address) may also be collected in public records and business information companies if illycaffé is not in possession of any of these data essential to the contract or if illycaffé want to verify the correctness of data.
- Mandatory nature of the provision
- Data recipient categories
Please note that illycaffé can communicate data which are instrumental to achieve each purpose.
The data may be disclosed on behalf of illycaffè, each for own role, to all subjects delegated by illycaffè (illy Shop and/or illy Caffè staff also external to the Company, administrative/legal and logistic staff- also envelope filling and mailing staff also external to the Company, executives, managers, members of the Board of Directors and the Board of Auditors, IT staff that can also carry out tasks of system administrators, being appointed as such in this case, customer service staff, call center staff, advisors also external to the Company- e.g. quality consultants/certifications, IT technicians that can also carry out tasks of system administrators being appointed as such in this case, lawyers, tax consultants – trainees, internal auditor, staff of the internal and external data processors) and to internal and external data processors (such as enveloping and shipping companies, more in general company-external studies and professionals performing instrumental activities to those of illycaffè such as accounting, audit, consulting - IT outsourcers that can also host illycaffé server, call center companies, companies involved in the practices related to Tax Free Refund).
- Data retention
Data will be retained by illycaffè for the entire period necessary for the pursuit of the purposes contained in this information. The data retention period is as follows:
- for legal obligations, regulations and community regulations, data may be retained for the periods imposed by these regulatory sources;
- for contractual purposes until the end of the relationship and also following the end for the period determined by Italian and European regulations, including in tax matters;
in any case, all data may be retained for a period necessary to assert or defend a company right according to Italian and European regulation.
- Data Controller and Data Protection Officer
The Data Controller is illycaffè S.p.A., having its registered office in via Flavia 110, Trieste, phone number +39.040.3890.111, fax number +39.040.3890.490, e-mail: email@example.com. There is also a Data Protection Officer available at the email address firstname.lastname@example.org and at the addresses of the Company.
We inform you that the GDPR provides the possibility for the data subject to ask the Data Controller (at the above addresses) to access personal data and to correct or cancel them or limit their processing or to oppose their processing, in addition to the right to data portability, as well as other rights contained in Chapter 3 of the GDPR including the revocation of consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on consent given before revocation.
The data subject can always lodge a complaint with a supervisory authority whose references can be found on the website www.garanteprivacy.it/web/guest/home/footer/link.
- Legal Basis
The legal basis the legal basis consists of legal and contractual obligations (Italian and European laws) as well as the legitimate interests of the Data Controller in the customer-supplier relationship.
- Processing procedures