Privacy policy pursuant to Regulation (EU) 2016/679 (GDPR)

Some data (personal data, contact details and data relating to purchases) as well as in the USA and Canada can be stored on servers located in Europe observing the requirements of the GDPR also on safety matter. illy caffè North America has identified as data processor for storage illycaffè S.p.A. with headquarters in via Flavia 110, Trieste, which makes use of its own staff (IT technicians also external to illycaffè S.p.A such as collaborators of data sub-processors and IT consultants) for server management.

The servers hosting the website are located at:

  • Salesforce.com Inc. in one of its data centers in Great Britain;
  • Engineering D.Hub S.p.A.- Via Carlo Viola 76 - 11026 Pont Saint Martin (AO) Italy;
  • Adobe Inc. on cloud Amazon Web Services of Frankfurt in Germany.

illycaffè S.p.A. uses the data sub-processors for managing the servers mentioned above.

The data is therefore processed only for the purpose of preservation and security and therefore for the legitimate interests of illy caffè North America consisting in protecting the data and making use of the best servers. Data is not displayed in Europe unless it is necessary to perform technical activities.

The data are simply stored, and no data are processed in Europe.

The data are stored for the periods prescribed by the US and Canadian regulations (depending on the area in which illy caffè North America operates) and in any case for the entire period necessary to achieve the aims pursued in the USA and Canada.

No data are communicated from Europe.

By providing the data to illy caffè North America for the purposes described in this privacy policy, the user consents to data processing and to automatic data storage in Europe.

The provision of data may or may not be necessary according to the provisions in policy privacy of illy caffè North America.

The user, for the data stored in Europe and only for storage, can exercise the rights provided by the GDPR. In fact, the GDPR provides the possibility for the data subject to ask the data controller for access to personal data and the correction of data, the cancellation of the same or the limitation of the processing that concerns him, the portability of data; the data subject may also have the opportunity to object to the processing of data and to exercise the other rights contained in Chapter 3 of Section 1 of the GDPR including the one to revoke the consent, where required: the revocation of consent does not affect the legality of processing based on the consent given before the revocation.

The rights can be asserted by contacting illycaffè S.p.A. with headquarters in via Flavia 110 in Trieste, phone +39. 040.3890.111, fax +39.040.3890.490, e-mail infoprivacy@illy.com.. illycaffè S.p.A. it also has a Data Protection Officer available at the e-mail dpo@illy.com and at the addresses of the company.

Furthermore, according to the GDPR, the user, if he deems it appropriate, can always lodge a complaint with a supervisory authority. Having illycaffè S.p.A. (the data processor on behalf of illy caffe North America) the headquarter in Italy, the Italian Data Protection Authority is identified as the authority whose references can be found on the website www.garanteprivacy.it.

This privacy policy is updated as at 15/07/2019.

ONE LAST STEP

Thanks for setting up a new password on illy.com for the UK.

One final step, before you can start ordering illy coffee and other goodies.
At illy/Euro Food Brands, the security of your account details is of the utmost importance.
You can review your account settings at any time.
If you have any questions or problems, please give the office team a call on 01604 821 234 and we will be happy to help.