We reserve the right to refuse any order you place with us. All purchases are subject to availability and we may, in our sole discretion, limit or cancel quantities purchased, even if you have already placed your order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/home number provided at the time the order was made.
All prices are subject to change without notice and prices displayed on the Sites may vary from those in stores or from store-advertised prices. Occasionally, a small number of items on the Sites may be mispriced, described inaccurately or unavailable, and we may experience delays in updating information on the Sites and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services. Please also note that while we have tried to accurately display the colors of our products, the actual colors you see on our Sites will depend on your monitor. We reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. We apologize for any inconvenience.
"illy," the illy logo and other illycaffè product or service names, logos or advertising slogans that may appear on the Sites are trademarks or registered trademarks of illycaffè and our affiliates or subsidiaries and may not be used, in whole or in part, without the prior written permission of illycaffè. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Sites are the property of their respective owners.
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, through our User Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, ratings, forum postings, comments, questions, answers or other materials (collectively, "Content").
By submitting Content to illycaffè, you represent and warrant that:
You also represent and warrant that any Content you submit:
illycaffè does not endorse users’ Content or opinion, recommendation or advice expressed therein, and illycaffè disclaims all liability with respect to users’ Content.
If your Content includes ideas, suggestions, documents or proposals to illycaffè through the User Services, (a) such Content is not confidential or proprietary and illycaffè has no obligation of confidentiality, express or implied, with respect thereto; (b) illycaffè may have something similar to that Content already under consideration or development; and (c) you are not entitled to compensation, payment or reimbursement of any kind for such Content from illycaffè. Do not send illycaffè such Content if you expect to be paid or want to continue to claim rights in such Content.
We value your interaction with us and highly encourage you to contribute your comments, ratings, reviews, opinions, ideas, questions and answers, images, videos, recipes, stories and other content. In order to participate constructively in our User Services, please consider the following guidelines:
You may not use our User Services to impersonate any person or entity, including, without limitation, any illycaffè official, forum leader, guide or host, or to falsely state or otherwise misrepresent your affiliation with a person or entity.
We have adopted the following policy toward copyright infringement with respect to the Sites in accordance with the Digital Millennium Copyright Act (“DMCA”). Please note that repeat copyright infringers may have their access to the Sites terminated. If you believe in good faith that any content residing or accessible on these Sites infringes your copyright rights, you may request removal of those materials (or access thereto) from these Sites by sending a notice of copyright infringement to:
Customer Care Manager Email: firstname.lastname@example.org
Phone: (914) 253-4543
Address: illycaffè, 800 Westchester Ave., Suite 440, Rye Brook, NY 10573
Your notification should include the following information:
Users who believe they are the wrongful subject of a copyright takedown notice may file a counter-notification.
The Sites may contain text links (the "links") to other websites that have no connection with the Sites. illycaffè does not control or monitor these websites, their content or their rules. Any link to other websites shall not be intended in any way as activity by illycaffè to promote these websites and/or the contents published therein.
YOU ACKNOWLEDGE AND AGREE THAT YOUR ACCESS TO AND NAVIGATION OF THE SITES AND THE USER SERVICES ARE ENTIRELY AT YOUR OWN RISK AND UNDER YOUR OWN RESPONSIBILITY.
YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE SITES, THE USER SERVICES AND THE PRODUCTS AND SERVICES PROVIDED THROUGH THE SITES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE SITES AND USER SERVICES MAY BE TEMPORARILY INACCESSIBLE OR OTHERWISE CONTAIN DEFECTS THAT IMPACT YOUR EXPERIENCE. ILLYCAFFÈ DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ILLYCAFFÈ MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, QUALITY, RELIABILITY, AVAILABILITY OR ACCURACY OF THE SITES. INCLUDING, WITHOUT LIMITING THE FOREGOING, THAT THE SITES, THEIR CONTENT OR THE USER SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITES, USER SERVICES OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
ILLYCAFFÈ SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OR OPERATION OF THE SITES, THE USER SERVICES, OR THE PRODUCTS AND SERVICES OFFERED THROUGH THE SITES, INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, NOR DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF COMMERCIAL INFORMATION AND/OR ANY OTHER FINANCIAL LOSS.
CERTAIN PROVISIONS OF THE FOREGOING PARAGRAPH MAY NOT APPLY TO CONSUMERS IN JURISDICTIONS WHERE PROHIBITED BY LAW.
Access and registration on the Sites and User Services is reserved to Users of 18 years of age and older. The User agrees to provide any personal information requested during registration, ensuring that this is up-to-date, complete and accurate and to update such information promptly.
You are responsible for safeguarding the password that you use to access the Sites and User Services and for any activities or actions under your password. You will not provide any false personal information on the Sites or create an account for anyone other than yourself without permission.
We would like to remind you that by selecting a country, the price list, the catalogue and the shipping conditions may vary. The orders placed on www.illy.com/en-gb/home will be delivered only within the UK. Please use this menu to choose the country site where you would like to receive your order.