Shipping information

Delivery Information (Minimum order of £50 or a £4.90 delivery charge)

WHEN WILL MY ORDER ARRIVE?

Shipping may take a little longer than usual
Due to the Covid-19 pandemic and our commitment to safety, orders may take longer than usual. We expect orders to be processed and delivered within 4-7 business days. We would ask that you please contact customer service if your item has not been delivered after 7 business days.

Normal (Non-Holiday) Delivery times.

Mainland UK: delivery within 48 hours for orders received by midday on a working day.

Non Mainland UK (including Northern Ireland) & offshore British Islands (Channel Islands, Isle of Man, etc.):
3 working days for orders received by midday on a working day.
If we have your mobile number you will receive a text from our dedicated courier with delivery details, which you can change if needed.
Call the office team on 01604 821 234 if you need to check delivery dates.

Inquiries

Need help choosing a machine?
Tel: 01604 821234
E: customerServiceUK@illy.com

Registered Office:
Oxford House Cliftonville
Northampton NN1 5PN
Registered in England and Wales: 2573100