Last updated: July 15, 2019
We reserve the right to refuse any order you place with us. All purchases are subject to availability and we may, in our sole discretion, limit or cancel quantities purchased, even if you have already placed your order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/home number provided at the time the order was made.
Unless otherwise indicated, all prices displayed on the Sites are in Canadian currency and do not include shipping fees and applicable sales taxes, and all charges will be processed in Canadian currency. all prices are subject to change without notice and prices displayed on the Sites may vary from those in stores or from store-advertised prices. Occasionally, a small number of items on the Sites may be mispriced, described inaccurately or unavailable, and we may experience delays in updating information on the Sites and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services. Please also note that while we have tried to accurately display the colors of our products, the actual colors you see on our Sites will depend on your monitor. We reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. We apologize for any inconvenience.
Additional terms may apply to your order that will be made available to you on the Sites before you place your order. Please refer to our Shipping and Return policies on the Sites to learn more about our shipping terms and return policy.
"illy”, the illy logo and other illycaffè. product or service names, logos or advertising slogans that may appear on the Sites are trademarks or registered trademarks of illycaffè. and our affiliates or subsidiaries and may not be used, in whole or in part, without the prior written permission of illycaffè.. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Sites are the property of their respective owners, and may not be used, in whole or in part, without the prior written permission of the applicable owner.
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, through our User Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, ratings, forum postings, comments, questions, answers or other materials (collectively, "Content").
By submitting Content to illycaffè, you represent and warrant that:
You also represent and warrant that any Content you submit:
illycaffè does not endorse users’ Content or opinion, recommendation or advice expressed therein, and illycaffè disclaims all liability with respect to users’ Content.
If your Content includes ideas, suggestions, documents or proposals to illycaffè through the User Services, (a) such Content is not confidential or proprietary and illycaffè has no obligation of confidentiality, express or implied, with respect thereto; (b) illycaffè may have something similar to that Content already under consideration or development; and (c) you are not entitled to compensation, payment or reimbursement of any kind for such Content from illycaffè . Do not send illycaffè such Content if you expect to be paid or want to continue to claim rights in such Content.
We value your interaction with us and highly encourage you to contribute your comments, ratings, reviews, opinions, ideas, questions and answers, images, videos, recipes, stories and other content. In order to participate constructively in our User Services, please consider the following guidelines:
You may not use our User Services to impersonate any person or entity, including, without limitation, any illycaffè official, forum leader, guide or host, or to falsely state or otherwise misrepresent your affiliation with a person or entity.
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement in accordance with applicable copyright laws, including the Digital Millennium Copyright Act (“DMCA”) and the Copyright Act (Canada), as applicable. Without limiting the foregoing, we have adopted the following policy toward copyright infringement with respect to the Sites in accordance with the DMCA. Please note that repeat copyright infringers may have their access to the Sites terminated. If you believe in good faith that any content residing or accessible on these Sites infringes your copyright rights, you may request removal of those materials (or access thereto) from these Sites by sending a notice of copyright infringement to:
Customer Care Manager Email: firstname.lastname@example.org
Phone: (866) 266-4559
Address: illycaffè, 800 Westchester Ave., Suite 440, Rye Brook, NY 10573
Your notification should include the following information:
Users who believe they are the wrongful subject of a copyright takedown notice may file a counter-notification.
The Sites may contain links (the "links") to Third Party Sites including other websites, blogs and social networks that are not operated by illycaffè . illycaffè does not control or monitor these Third Party Sites, their content or their rules. Any link to other Third Party Sites shall not imply in any way endorsement or promotion by illycaffè of these sites and/or the contents published therein. illycaffè makes no warranty or representation whatsoever as to the content, goods or services provided on or through Third Party Sites and accepts no responsibility for such websites or for any loss or damage that may arise from your use of them. If you choose to access any Third Party Site, you do so at your own risk and you may be subject to the terms and conditions and privacy policies imposed by such site.
YOU ACKNOWLEDGE AND AGREE THAT YOUR ACCESS TO AND NAVIGATION AND USE OF THE SITES AND THE USER SERVICES ARE ENTIRELY AT YOUR OWN RISK AND UNDER YOUR OWN RESPONSIBILITY.
THE LAWS OF CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR CONDITIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR EXCLUSIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASE, THE ABOVE DISCLAIMERS OR EXCLUSIONS WILL APPLY TO YOU TO THE FULLEST EXTENT CONSISTENT WITH APPLICABLE LAW.
THE LAWS OF CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, LOSSES OR LIABILITY. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASE, THE ABOVE EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE FULLEST EXTENT CONSISTENT WITH APPLICABLE LAW.
You are responsible for safeguarding the password that you use to access the Sites and User Services and for any activities or actions under your password. You will not provide any false personal information on the Sites or create an account for anyone other than yourself without permission. You agree to immediately notify us of any unauthorized use of your password or any other breach of security.